Gaming should mean fun, excitement, and enjoyment — not stress or hardship. 999kg wants you to play with a smile every time. On this page, you'll find all our responsible gaming tools and support resources.
Online gaming is a source of entertainment for millions of people. But like any form of entertainment, it can become a problem if it gets out of hand. At 999kg, we believe the well-being of every member is our greatest responsibility.
Responsible gaming doesn't mean playing less — it means setting your own limits and enjoying the experience on your terms. 999kg helps you stick to those limits with tools, information, and ongoing support.
Many people in Bangladesh are trying online gaming for the first time, which makes proper guidance all the more important. 999kg's responsible gaming program does exactly that — in Bangla, in plain language.
999kg's commitment: Responsible gaming isn't just a slogan. Our platform offers real-time tools to help you stay in control.
Keeping these signs in mind regularly helps ensure gaming stays enjoyable.
These tools put you in control of your own gaming experience.
Set your own daily, weekly, or monthly deposit cap. Once you hit the limit, no further deposits will be accepted.
Set a maximum wager for any single session in advance. Once that limit is reached, no further bets can be placed.
Set how long you want to play in a single session. Once the time is up, the system will automatically prompt you to take a break.
Temporarily close your account for anywhere from 1 day to 6 weeks. You will not be able to log in during this time.
Request a long-term account closure lasting anywhere from 1 month to 5 years. No account activity is possible during this period.
If your losses reach a set amount, your session will automatically stop — to protect you.
Setting limits on 999kg is simple. Just head to your account settings to find all available options.
Log in to your 999kg account and click the profile icon in the top right corner.
Go to the "Responsible Gaming" option — all the tools you need are right there.
Choose the type of limit you want to set — deposit, wager, time, or loss.
Enter the limit amount and confirm. Changes may take up to 24 hours to apply.
The support team will send a confirmation email for any major changes.
| Limit Type | Duration | Applicability |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant |
| Bet Limit | Per Session | Instant |
| Loss Limit | Daily / Weekly / Monthly | Instant |
| Session Time | Per Session | Instant |
| Cool-off Break | 1 Day — 6 Weeks | 24 Hours |
| Self-Exclusion | 1 Month — 5 Years | 24 Hours |
Decreasing a limit takes effect immediately. Increasing one takes 24–72 hours — this is intentional, to prevent impulsive decisions made in the heat of the moment.
Problem gaming doesn't happen overnight. Warning signs develop gradually. If you notice these signs in yourself or someone close to you, it's time to pay attention.
Take a moment to honestly answer these questions about the past month.
If you answered yes to one or more of these, don't hesitate — contact support now. We're here for you.
Decide how much you want to spend before you start playing. Keep this budget separate for entertainment — never use money set aside for household or essential expenses.
Decide how long you'll play each day and set an alarm. When the time is up, stop — even if you're winning.
Gaming is entertainment, not a source of income. Winning is great, but losing is fine too — keeping that mindset makes gaming stress-free.
Gaming is one part of life, not all of it. Spending time with family and friends matters. Keep your social connections strong.
Take a 10–15 minute break every hour. Get up, walk around, and drink some water. Long sessions lead to fatigue and poor decision-making.
Decide in advance how much you're willing to lose before you stop for the day. Make that call with a clear head — not in the middle of a session.
999kg strictly prohibits anyone under 18 from creating an account or playing. Age is verified at the time of registration.
As a parent or guardian, your responsibility goes further. Use parental control software to prevent children from accessing 999kg, even if they have access to your device.
The 999kg support team is always ready to help. If you feel your gaming is becoming a problem, don't wait — reach out right away.
If you think you or someone you know may have a gaming problem — get help now. Waiting only makes things worse.
Join 999kg — where safe gaming meets endless fun.