Last Updated: January 2026

999kg Privacy Policy — How Your Information Is Collected and Protected

Your privacy is our top priority at 999kg. This policy clearly explains what information we collect, why we collect it, and how we keep it secure.

Privacy Core Principles

The six core principles 999kg follows to protect your data.

Maximum Encryption

All your data is protected with 256-bit SSL encryption — the same level of security used by banks.

Never Sold to Third Parties

Your personal information is never sold or rented to advertisers or third parties.

Minimal Data Collection

Only the minimum data necessary to provide our services is collected.

Member Consent

Your explicit consent is obtained before any data is collected. You may withdraw your consent at any time.

Defined Retention Period

Data is never kept longer than necessary. Once the retention period ends, it is securely deleted.

Full Transparency

We are always transparent about what data is used and for what purpose. There are no hidden agendas.

Please Note: By using 999kg, you are considered to have read and agreed to this Privacy Policy. If you have any questions, please contact our support team.

1What types of information do we collect?

999kg only collects information necessary to provide its services. This data falls into two categories — information you provide directly and information collected automatically.

Data Type Description Requirements
Identity Information Name, date of birth, national ID number For KYC verification
Contact Information Email address, mobile number For account communications
Financial information Bank account number, mobile banking number For Payment Processing
Device information IP address, browser, device model For Security and Fraud Prevention
Usage Data Gaming history, transaction logs For service improvement and legal compliance

2How Is Data Collected?

999kg collects information through several methods, always with your interests and privacy in mind.

  • Direct Registration: Information you provide when creating an account.
  • Transaction Processing: Payment information provided during deposits and withdrawals.
  • KYC verification: Documents submitted for identity verification.
  • Platform Usage: Gaming sessions, betting history, and browsing data.
  • Customer service: Information provided when contacting support.
  • Cookies & technologies: Information collected automatically while using the website.

3Why and How Is Data Used?

Collected data is used solely for its stated purpose. It is never used for unnecessary or inappropriate ends.

  • Creating and managing your account.
  • Delivering gaming services and creating a personalized experience.
  • Ensuring deposits and withdrawals are processed correctly.
  • Detecting and preventing fraud and inappropriate activity.
  • Fulfilling legal and regulatory obligations.
  • To inform you of relevant offers and promotions where applicable (with your consent).
  • Improving the quality of customer service.

If you no longer wish to receive promotional or marketing emails, you can unsubscribe at any time or contact support.

4Who Is Data Shared With?

999kg does not sell your information to any third party. However, we may share limited data with trusted partners as necessary to deliver our services.

  • Payment Providers: Transaction details required to process mobile banking and bank transfer payments.
  • KYC provider: To confirm identity verification.
  • Technology Infrastructure: For cloud hosting and server management.
  • Legal authorities: As directed by a court order or regulatory authority.

Important: All third-party partners are required to comply with 999kg's strict privacy standards. They receive only the data necessary to perform their specific role.

5Cookies & Tracking Technologies

999kg uses cookies and similar technologies on its website and app to enhance your browsing experience.

  • Essential Cookies: Login sessions and security tokens — the site cannot function without these.
  • Functional cookies: To remember your language preference and theme settings.
  • Analytics Cookies: To understand site usage statistics (no personal data involved).

Cookies can be managed through your browser settings. However, disabling essential cookies may cause certain features to stop working properly.

6How Long Is Data Retained?

999kg sets a separate retention period for each type of data and does not keep it beyond that period.

  • Account information: For the duration your account is active and up to 5 years after closure.
  • Transaction Records: Up to 7 years as required by law.
  • KYC documents: As required by law, typically 5 years.
  • Customer service logs: Up to 2 years.
  • Analytics Data: Up to 1 year.

7Your Data Rights

As a 999kg member, you have the following rights over your own data.

Right to Access

You may request to view the information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data in certain circumstances (except where retention is required by law).

Right to Object to Processing

You may object to the use of your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a standard format.

To exercise any of your rights, please contact support. We will respond within 30 business days.

8Security Measures

999kg uses multi-layered security measures to protect your information.

  • 256-bit TLS/SSL encryption for all data in transit.
  • AES-256 encryption for stored data.
  • Two-factor authentication (2FA) available.
  • Regular security audits and penetration testing.
  • 24/7 system monitoring and detection of unusual activity.
  • Only a limited number of staff can access specific data (need-to-know access control).

No method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone.

9Children's Privacy

999kg strictly does not serve anyone under 18. We do not knowingly collect personal information from minors.

If a minor is found to have created an account, that account will be closed immediately and all associated data deleted. Parents and guardians are encouraged to use parental controls on their devices.

10Privacy Policy Changes

999kg reserves the right to update this Privacy Policy when necessary. Members will be notified in advance of any changes.

  • A notice will be sent to your registered email for any significant changes.
  • The date of any changes will always be shown on this page.
  • Continued use of the service after changes take effect will be considered acceptance of the updated policy.

For any questions or concerns about privacy, please reach out to our support team.

About Privacy General Questions

No, 999kg does not sell your personal data to any external advertisers or use it to serve third-party ads. Promotional communications come only from 999kg itself — and you can opt out at any time.

Yes, KYC documents are stored with the highest level of security. Only staff directly involved in the verification process can access this information. KYC documents are never shared with any external party — except where required by legal obligation.

After account closure, certain data is retained for a set period for security and legal reasons (typically 5 years). Transaction records may be kept for up to 7 years as required by law. After that period, your data is securely deleted.

Contact 999kg support via live chat or email and submit your request. After identity verification, your data will be provided or corrected within 30 business days.

Related Policies

Your data is secure — join 999kg with confidence

Play on a secure platform, win fast, and withdraw with confidence.

বাংলা